wifi

[cierraplo]

Plan

Premium

Country

Device

 Macbook Pro 2020

My Question or Issue

I am connected to wifi but my Spotify app won't switch off offline mode. Is this a bug or an easy fix?

[Billy-J]

Hey there @cierraplo, thanks for reaching out to the Community!

Could you try restarting your Mac? If that doesn't help, try a clean reinstall of the app following these steps. These steps are more thorough than the simple reinstall and can solve common issues.

If you're still having trouble, can you let me know the make and model of the device you're experiencing this on?

Let me know how everything goes!